Cancellations must be notified in writing (e-mail is sufficient) to the Congress Secretariat. Cancellations made by 23 April 2021 will result in a full refund less $150 to cover administration costs. As an alternative to cancellation, your registration may be transferred to another person by 23 April 2021 without incurring any cost penalty. The Congress Secretariat must be advised in writing of any alterations or transfers. There will be no cancellation allowance for failure to secure a visa to Australia. The Organising Committee reserves final decision on a case by case basis for granting a cancellation in extenuating circumstances. It is recommended that travel insurance be secured personally upon registration.
No accommodation payments will be refunded on or after 21 May 2021.
Delegates who confirm attendance by paying a minimum of the first night and do not advise of cancellation before 21 May 2021 the ‘no show’ rate, as penalised by the hotel will be charged to you and your payment will not be refunded. This charge is calculated as the room rate per night multiplied by the dates booked and secured. Please ensure that accommodation dates are correct at time of booking and before 2 May 2021 if any changes are required. To cancel your reservation please contact the National Accommodations Manager at email@example.com. Name changes to a reservation may be made at no charge.
Any change in booking must be made in writing to the Congress Secretariat and NOT directly to the hotel before 21 May 2021. Any changes received after 21 May 2021 will be at the hotels discretion and based on availability.
As check in at most hotels is not until 1400, it is possible that your room may not be ready for immediate occupation on your early arrival. Whilst hotels will do everything possible to accommodate early arrivals, if you wish to be guaranteed immediate occupation you can pay an extra day’s tariff for the night before you are due to arrive. If you wish to take this precaution, please advise the Congress Secretariat on the registration form so we can notify the hotel that your room is required early.
Please indicate if you will arrive at your hotel after 1800. Failure to do so might result in your room being released.
In registering for this Congress relevant details (name/country) will be incorporated into a delegate list for the benefit of all delegates, and also may be made available (if necessary) to parties directly related to the Congress including venues, accommodation providers, sponsors, key suppliers and future conferences. Your name and contact information may be used by the Congress Secretariat and other approved stakeholder, for marketing and managing this and future events of this type.
In the event of a postponement all registrations will automatically be transferred to the new Congress dates. All components of your registration including accommodation bookings, pre-Congress institute registration, Congress Dinner ticket, Welcome Reception RSVP, go event travel cards and Masterclass selections will also be transferred. If you are unable to attend on the new dates, you may contact the Congress Secretariat to request a transfer of your registration to a colleague at no cost, or request a cancellation and refund which will incur a $150 administration fee up until the Registration Cancellation Deadline.
In the event of the cancellation of the Congress, all registrations and associated components of attendance will be cancelled and amounts refunded in full.